Public Sector | SAITS

Public Sector

Helping Swiss municipalities and local government modernize citizen services, automate administrative workflows, and process documents efficiently.

Swiss Gemeinden and public institutions handle thousands of citizen requests, permits, and administrative documents every day. Our GDPR-compliant AI solutions automate repetitive workflows, reduce processing times, and free up staff to focus on what matters most — serving citizens.

How We Help Clients

Citizen Services

Automated response systems for citizen inquiries, permit applications, and service requests — available 24/7 in German, French, Italian, and English.

Document Processing

Classify, extract, and route incoming documents automatically — from building permits to tax forms — with 99% accuracy.

Workflow Automation

Streamline internal approval processes, inter-departmental communication, and case management with intelligent automation.

Compliance & Reporting

Automated regulatory reporting, audit preparation, and data governance to meet cantonal and federal requirements.

70%

Faster citizen response times

50%

Reduction in manual admin work

99%

Document classification accuracy

100%

Swiss data residency compliant

Featured Capabilities

Permit Processing

Automated intake, validation, and routing of building permits, business licenses, and other municipal applications.

Multilingual Support

AI-powered citizen communication in all Swiss national languages — German, French, Italian, and Romansh.

Digital Archive

Intelligent document archiving and retrieval system that makes decades of municipal records searchable in seconds.

Ready to modernize your municipality?

Let's discuss how AI can help your Gemeinde serve citizens better.

Contact Us

Frequently Asked Questions

How does SAITS help Swiss municipalities?

We automate citizen services, document processing, and administrative workflows specifically designed for Swiss Gemeinden. Our solutions handle permit processing, citizen inquiries, and inter-departmental communication — typically saving 50% of manual admin work.

Is the data hosted in Switzerland?

Yes, 100%. All data is hosted on Swiss infrastructure. Our solutions comply with GDPR, the Swiss Data Protection Act (DSG), and cantonal data protection requirements. Your citizen data never leaves Switzerland.

How long does implementation take?

Typical deployments take 4-6 weeks from initial assessment to go-live. We work closely with your IT department and follow a structured approach to ensure minimal disruption to ongoing operations.